1. The software that we produce is offered to our customers with a 14-day trial period (shareware), which means that they can evaluate it before purchasing it, without limitations*, free of charge. During this period, we strongly recommend that our customers run the product on ALL their computers with the purpose to find out which of them is not compatible with the software being evaluated, which piece of hardware or/and software needs replacing, which PC uses the OS (Windows) and Microsoft Outlook without properly maintaining their stable functionality. This trial period must be a good means for you to avoid any unexpected issues related to the software application in the future, and problems occurring not only with our software. During this period, our technicians are ready to fix any problems that may arise while testing. If our software does not work on your computer, give our professionals a chance to look into the issue (they are able to connect to your PC) and help you tune up your Outlook to smoothly work with our software, as we know cases when its erroneous settings and poor maintenance lead to all kinds of problems and malfunctions. Our technicians will be happy to resolve all the technical issues for free if you visit our Live Help, by clicking here.
   
   Thus, the more you test our software during the trial period, the more problems can be avoided, the more successful your future experience with our software will be, and the more satisfaction it will bring us, the software producers.
   
   
2. When the trial period is over, and you purchase the software product, we will give you another 14-day money - back performance guarantee period, during which you may have your payment returned if you are not satisfied with the product, and our technicians are not able to improve its functioning. After that, we shall consider the sale final knowing that you have tested the software on your PCs, fixed problems, if any, and are absolutely satisfied with its functioning. Please be patient and allow our technicians to help you re-install/re-activate/reset our software on your computers. They will be happy to do it if you visit our Live Help.
   We will only refund your money if our technicians are not able to make our software work on your computer during 14-day money back performance guarantee period. There is no refund after that.
   
   Thanks for being our customers.
   
   *Some of our software products trials may or may not have additional limitations such as: number of tries, number of folders to share or sync, quantity of duplicates per process, etc... Please check product documentation or contact our sales representatives.

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