Help | 4Team Corporation News | Product Info X
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Try a Product
Buy a Product
How to Reorder (buy additional licenses/receive discount)
How to use the discount Promo Code.
Licensing.
Payment Options:
Troubleshooting and Support procedure (How to get Support)
Products Support info & Documentation
Contact us
Resellers/Affiliates
About us
 
Try a Product

We provide free evaluations and demonstrations for all our products downloadable directly from this site.
Variant 1
Buy the 4Team trial CD. You can order it by clicking here. It includes all the products trial setup files. You can use this CD for Backup and reinstallation purposes after you buy a product.
Variant 2
Download Free Trial from our website.
1. From Product website click or Try Now and follow instructions.
2. From www.4team.biz click on Product name from product list, click to and follow instructions.
Important!:
After downloading we will send you the installation instructions via email, please read them carefully.

 

Buy a Product
Locate the product in the product list and click on its title.
Click "Buy Now", "Add to Cart" or "Click to Buy" on the Product page.

Step (on the product's "Pricing and Licensing" page).
Choose the product you want to Buy .

Enter the number of licenses you require. Please select 4Team CD Backup as well, if you need a disc with the products of your choice.
Step
Click Update and verify the "Total" amount .
Step
Click "Add to Cart".
Step 4
You will now be taken to your Shopping Cart registration page. If you are a new customer please enter your e-mail address; if you are a returning customer, you can also enter the previous invoice or activation code instead of the e-mail address. This step will help you get additional volume discounts if available. Click "Continue".
Step 5
You will now be taken to your Shopping Cart.
If you are eligible for any discount, please enter your "Promo Code" in the appropriate field. Click "Update".
Step 6
Verify the details; click the "Continue"
Step 7
If you have registered with us before, enter your password in the returning customer logon. If you are a new user, please enter a new password twice in the new customer logon. Click "Sign in using our secure server".
Step 8
Check that your invoice details are correct.
Select the type of payment method you prefer and click the "Continue" button.
For Credit Card, Check by mail, or Wire Transfer fill out or check your Billing and Contact/Shipping Address.
Click "Continue".
Step 9 (Credit Card, Check by mail, Wire Transfer)
Please verify the above information and click the "CONFIRM" button. If the information is incorrect, click "CHANGE".
Step 10 (Credit Card, Check by mail, Wire Transfer)
Complete your payment details and click the "Proceed" button. (for credit card payment). For other types of payments follow the screen instructions.
Step 11
From the order summary page, please click the "Download Now" button to start downloading the product. Follow the on-screen instructions to download the file to your preferred location.
If you have any more questions, please do not hesitate to contact us.

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How to Reorder (buy additional licenses)

You can buy additional licenses using "Reorder" from "My Account" or buy it from the website using your account information.

Reorder Steps:

  • Locate the product in the product list and click on its title. Use "Buy Now", "Add to Cart" or "Click to buy" link available at www.4team.biz or product website and follow the regular purchasing process.
  • If you have any discount Promo Code, enter it in the Shopping Cart prior to checking out, and click "Update".
  • Click the "Continue" button and follow the instructions.

  • Note: Discount information is available only in the shopping cart product list or after the checkout (login); it is not available in the "Total:" on the product "Pricing and Licensing" page.
    *If the discount is available. Check product Pricing & Licensing.
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    How to use the discount Promo Code.

    1. Add your product to the Shopping Cart on the product "Pricing and Licensing" page by clicking the "Add to Cart" button in the "?Ordering" part of the page.
    2. While in the Shopping Cart, enter your Promo Code and click the "Update" button. The Discount will appear in the shopping cart product list.
    3. Click the "Continue" button.
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    Licensing:
    One software license is required per single user account, per one computer (PC workstation or server).
    Every license or upgrade includes: 1 year of free updates and free support via e-mail and Live Help.
    Please check the product pricing page for an additional information.
     
    License policy explanation:
    • As long as a license is used on the computer where it was installed, the license will never expire.
    • If you need to transfer your license to another computer or user account, we can reset it for you if you contact our sales support via e-mail or LiveHelp (Chat) service.
    • A license can be transferred (reset) 3 times during the year after the purchase date (support period).
    • A license cannot be transferred if it has expired for technical support and product updates, as the license transfer is considered to be a support case. You will need to purchase the product upgrade if you want us to reset the license that expired.
    Please note:
    1. Reinstallation (crash) of the operating system is considered to be a creation of a new user account.
    2. Every user account on every separate computer that participates in sharing requires an individual license.
    Payment Options:
    Credit cards/PayPal
    Bank Transfer/Check
    Purchase Order
     

    Credit cards
    We accept all major credit cards including MasterCard, EuroCard, Visa, Amex, Diners, Discover.

    What if I don't want to send my credit card details over the Internet? Alternatively, you can call us and place your order via Paypal or over the telephone with one of our Customer Services Representatives who will be happy to help you.

    Credit cards:

    How safe is it?
    Using your credit card to purchase products from the 4Team Corporation Web sites (www.4team.biz and www.outlook4team.com) is a secure process. Your personal information and credit card details are encrypted before they leave your computer and therefore cannot be read as they are sent to us via the Internet. Your credit card information is not stored with us. All credit card processing is done via PayPal.

    What about taxes?
    The tax applied to your order may vary according to a number of factors: these include your address, the registration / delivery address for your product(s), exempt status, etc... Where applicable, tax is calculated and rounded at a per-unit level.
    Customers Who Reside in the Americas (including USA)
    If a product is delivered within the state of Florida, USA, unless you are exempt, you will be charged sales tax at the current applicable rate on that item. 4Team Corporation does not collect Sales or Use Tax for other states and, where state law requires, you may have to self-assess and report Use Tax on products purchased from us.

    Customers Who Do Not Reside in the Americas (including USA)
    4Team Corporation does not collect Sales or VAT Tax, where law requires, you may have to self-assess and report Tax on products purchased from us. Orders delivered to other countries outside the United States, do not have to pay VAT or Sales Tax.

    The tax treatment is correct at January 2008 and is subject to modifications as and when tax legislation and rates change.

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    What is the CCID and where can I find it?
    For your protection, we ask that you enter an extra 3-4 digit number called the CCID. The CCID is NOT your PIN number. It is an extra ID printed on your Visa, MasterCard, Discover, or American Express Card.
    Visa, MasterCard, and Discover: On the back of the card in the top-right corner of the signature box. It is the the three-digit number following the credit card number.
    American Express: On the front of the card. Enter the four-digit number on the right directly above the credit card number.

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    Bank Transfer/Check
    You can pay for your order by bank transfer or check in US Dollars.

    Payment by check
    Please make checks payable to "4Team Corporation". Checks should be sent to our office. We accept checks in US Dollars only.
    Payment by bank transfer / wire transfer
    Use on-screen payment instructions after your ordering process is completed.

    ! Remember to reference your company name and invoice number with all payments.
    Please note that we will not activate our products, whether downloaded for trial or for full use, until/unless we have received the payment. For immediate purchase and activation please use our credit card option. We will send you the Activation Code within 24 hours.
    ! Please remember: That you are responsible for any and all transaction fees charged by the banks performing the transaction. Be sure to ask your bank what their fee is for performing the transfer and include it in the amount transferred. Any transaction fees that decrease the total amount received into 4Team Corporation's account will be due immediately.
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    Purchase Order
    We accept authorized purchase orders from US corporate customers, government agencies and educational establishments.
  • Please fax or mail purchase orders to 4Team Corporation:
    Fax: +1 (954) 780-3795
  • Post your purchase order:
    4Team Corporation
    5645 Coral Ridge Dr #211
    Coral Springs
    FL 33076
    USA
  • Remember to reference your company name and invoice number with all payments.
    Please note that we cannot allow download and activate our products until we have received payment. For immediate purchase please use our credit card, Paypal/Credit Card options. We will send you the Activation Code within 24 hours.
  • We work with the POs in the following way:
  • We will fax or e-mail you our invoice and wait for your actual payment before activating the software.
  • You can download the trial version of the product and use it.
  • You make the payment. You can pay by credit card on our Web site or send us your check. In this case you will have to go through the payment process on the Web site anyway, choosing the method of payment as "check by mail".
  • We will e-mail you the Activation Code for the program after receiving your payment (you will be able to activate your trial version without reinstalling).
  • Please note that we will not activate our products, whether downloaded for trial or for full use, until/unless we have received the payment.
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    Payment Security
    All your payment information is encrypted and protected by the Thawte Secure Server ID. The ID verifies we are who we say we are.
    By clicking on the Thawte Authentic Site Seal, you are linked to a secure page on this Web site that provides details on the Authentic Site program as well as how to view our Digital ID. Click the seal if you would like to see the 4Team Corporation Web site's Digital ID.
    Worried about using a credit card to buy over the Web? None of our customers have reported fraudulent use of a credit card as a result of purchases made from our Web site. Here are some reasons why:
    • When ordering through our Web site, your Web browser encrypts all of your personal and credit card details before being transmitted to us across the Internet.
    • None of your details are stored on our Web server or any other machine that can be accessed from the Internet.
    • Alternatively you can place your order by speaking to one of our Customer Services representatives who will process your order and create an Internet logon for you. You can then connect to our Web site and download the products that you have bought.

    Worried about Viruses? We at 4Team Corporation go to great lengths to ensure any product you download from us is virus free. All products are virus checked before we securely encrypt them onto our Web site. We run virus checkers on our Web servers every day.

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    Refund Policy
    To make sure that your organization is ready to utilize this product, we strongly recommend that prior to purchasing you install the Free Trial Version (full functionality during 14 days), which can be downloaded from products websites. There is no refund after purchasing the product.
    Some products have 100% Money back guarantee policy. In this case please send us refund request. Within 5 days of receipt of your Request (and receipt of the products where applicable) we will issue refund equal to the amount you paid. Please check the product website.
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    Volume Discount
    The more you buy, the more you save. Price breaks start at 10 licenses (on some products at 2). If you have any questions regarding this, please contact us.
     

    Non-profit Discount

    Send us your NPO-statement of tax exemption by fax and indicate the name of the actual purchaser and his/her email address, where we can send the Promo Code that will generate the discount.

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    Troubleshooting and Support procedure (Get Support)

    1. Make sure that you are running the latest version of the product on all your members' or personal PCs. You can download the latest product release from 4Team Corporation product website by clicking here (Downloads).
    2. Update your Office/Outlook with the latest updates that improve the stability and security of MS Office. Click here to go to the Microsoft Outlook Office Online website.
    3. Check Systems Requirements from Product Documentation.
    4. Refer to Installation procedure from Product Documentation.
    5. Search the product FAQ from Online Product Documentation.
    6. Contacting Support: If you cannot solve your problem by any of the previous steps, please send the Bug Report email (Outlook Help -> About Product -> Bug Report) to support@4team.biz, or submit the Online Support Form, or use Live Help with the following information:
    • A detailed description of the problem. Include the steps you have taken to attempt to solve the problem already and, where appropriate, the steps to take in order to repeat the problem.
    • The Product version that you are running (Outlook Help -> About Product).
    • The operating system and Office/Outlook version of the computer running the product.
    • Screenshots if available (press PrintScrn on the keyboard and paste (Ctrl + V) to the Word or any available picture editor).

    Note: Please remember to keep all of the conversation history when you reply to our emails.

    Click here to submit the Online Support Form.

    go to Contact us

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    Products Support & Documentation

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    Contact us

     

    4Team Corporation

    5645 Coral Ridge Dr #211 Coral Springs
    FL 33076, USA

    Phone numbers:
    USA: +1 (954) 796-8161
    UK: +44 020 3371 8464
    CA (Canada): +1 647 477-3340
    FR (France): +33 01 72 81 38 36

    Fax:     +1 (954) 780-3795
    E-mail: sales@4team.biz

    LiveHelp: click here to chat/feedback
    Skype: teamcorporation
    Skype Me?!


    Please use Troubleshooting and Support procedure before you call us.


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    Resellers/Affiliates

     

    About us

    4Team Corporation is a software production company working in Software Industry since 1999.

    Our primary objective is to provide our customers with affordable workgroup management solutions. Our software products are developed to improve the productivity and efficiency of a workgroup that uses Microsoft Office programs as its software basis.

    Among our most popular products and services are:
    Duplicate Killer, Sync2, ShareO/ShareOutlook, SendLater, ShareCalendar, and Vcard4Outlook.

    We are proud to render our services to medical and law offices, software, communication and construction companies, etc. Among our customers are: AT&T Broadband, Cisco, Merck, U.S. Department of Energy, Police Departments, churches, schools, Chambers of Commerce, etc.

    We believe that our products will help companies of any size to succeed in business.

    Your success is our success!
    4Team Corporation

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